Privacy Policy
Last updated: May 2026
Who I Am
This website is operated by Laura Ripley, a freelance creative operations and business support professional based in Scotland, United Kingdom.
I provide freelance support services including outreach, research, CRM/admin support, website updates, content support, operations assistance, and general virtual business support for creative brands, startups, SaaS companies, and live events.
What Information I Collect
When you use this website or contact me, I may collect the following information:
- Your name
- Email address
- Company or business name
- Information you provide through contact forms or emails
- Website analytics data such as browser type, pages visited, and general location data
I only collect information that is relevant to responding to enquiries, providing services, or improving the website.
How Your Information Is Used
Your information may be used to:
- Respond to enquiries
- Communicate about freelance services
- Provide quotes or project information
- Manage client relationships
- Improve website performance and user experience
- Send occasional updates if you have requested them
Your information will never be sold to third parties.
Legal Basis For Processing
Under UK GDPR, the lawful bases I rely on for processing personal information include:
- Legitimate interests
- Contractual necessity
- Consent (where applicable)
- Legal obligations
How Your Data Is Stored
Reasonable steps are taken to protect your personal information from unauthorised access, misuse, or disclosure.
Data may be stored securely through trusted third-party platforms used for website hosting, CRM systems, email communication, analytics, or project management.
Cookies & Analytics
This website may use cookies and analytics tools to understand how visitors use the site and improve performance.
Cookies are small files stored on your device that help websites function properly and gather anonymous usage data.
You can disable cookies through your browser settings if preferred.
Third-Party Services
This website may use third-party services including:
- Website hosting providers
- Analytics providers
- CRM or contact form software
- Email providers
- Project management tools
These services may process limited data as part of their functionality.
Links To Other Websites
This website may contain links to external websites. I am not responsible for the privacy practices or content of third-party sites.
How Long Data Is Kept
Personal information is only kept for as long as necessary for business, legal, or accounting purposes.
Your Rights
Under UK data protection law, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Object to certain types of processing
- Request restriction of processing
- Withdraw consent where applicable
To exercise any of these rights, please get in touch using the contact details below.
Contact
For privacy-related enquiries, please contact:
Laura Ripley
Email: laura@lauraripley.com
Changes To This Policy
This privacy policy may be updated occasionally to reflect changes to the website, services, or legal requirements.