Privacy Policy

Welcome to Laura Ripley Business Solutions ("we"). We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website www.lauraripley.com or engage with our services, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Personal Data You Provide to Us

We may collect and process the following personal data when you interact with us:

• Contact Information: Your name and email address when you fill out forms on our website or contact us via email.
• Communication Data: Information contained in any correspondence you send to us.

Data We Collect Automatically

When you visit our website, we may automatically collect:

• Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.
• Usage Data: Information about how you use our website, such as pages viewed and navigation paths.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour information.

We use your personal data for the following purposes:

• To Provide Our Services: Responding to your enquiries and fulfilling your requests.
• Communication: Sending administrative information, such as updates to our policies.
• Marketing: With your consent, sending newsletters and promotional materials.
• Website Improvement: Analysing usage data to improve our website and services.
• Legal Obligations: Complying with applicable laws and regulations.

We process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for us to process your personal data for a specific purpose.
• Legitimate Interests: Processing is necessary for our legitimate interests and does not override your rights.
• Contractual Necessity: Processing is necessary for the performance of a contract with you.
• Legal Compliance: Processing is necessary to comply with legal obligations.

We may share your personal data in the following circumstances:

• Service Providers: With third-party service providers who perform services on our behalf (e.g., website hosting, analytics).
• Legal Requirements: If required to do so by law or in response to legal proceedings.
• Business Transfers: In the event of a merger or transfer of assets, your personal data may be transferred to the successor.

We implement reasonable security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

We retain your personal data only as long as necessary to fulfil the purposes for which we collected it, including for legal, accounting, or reporting requirements.

Under the UK GDPR, you have the following rights regarding your personal data:

• Access: Request access to the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data under certain circumstances.
• Restriction: Request restriction of processing your personal data.
• Objection: Object to processing based on legitimate interests or for direct marketing.
• Data Portability: Request transfer of your data to you or a third party.

To exercise your rights, please contact us at laura@lauraripley.com.

We use cookies to improve your experience on our website. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. For more information about the cookies we use, please see our Cookie Policy.

Our website may contain links to third-party websites. We have no control over and are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: laura@lauraripley.com